Privacy Policy

A Commitment to Your Privacy

Our most important asset is our relationship with you. We are honoured that you have entrusted us with your financial affairs and we are committed to safeguarding the privacy of the information we receive and maintain about you. Establishing and adhering to an effective privacy policy is an important part of that dedication.

This document provides details about the commitment of Sigma Group Limited to protecting your non-public personal information and provides information about our privacy policies, including the types of information we collect about you, how we use and share that information both within and outside Sigma Group Limited, and how you can instruct us to limit certain types of information sharing.

Our privacy policy applies to all clients with whom we have a relationship and also extends to our former clients.

Your Privacy Is Not for Sale

Simply put, we do not and will not sell your personal information to anyone, for any reason, at any time.

How We Collect Information

We collect various types of information in several ways. Primarily, we collect information about you when you open an account or request one of our services. We also collect information to verify your identity in the account opening process, including, for example, your name, address, phone number, email address and date of birth, as well as details about your investments, source of wealth and investment experience.

Once you have opened an account with us, we collect and maintain information about your account activity, including your transactions, balances, account positions and account history. This information allows us to administer your account and provide the services you have requested.

We may also collect information from you through automated means. When you browse our websites, use our online client portal, or read our emails, we may use “cookies” or other online tracking mechanisms to provide better service, facilitate your use of our websites or online client portal, store online preferences, track usage, or enhance security.

How We Share Information Outside of Sigma Group Limited

Sigma Group Limited provides access to information about you to outside companies and other third parties in certain limited circumstances:

• to help us process transactions for your account;
• when you direct us to; for example, you may request that we send information to a family member or other third party;
• when we use another company to provide services for us, such as website hosting, printing and mailing your account statements; and
• when disclosure is required under applicable laws and regulations, for example, to cooperate with regulatory or law enforcement authorities.

Contact Us with Questions

If you have any questions or concerns, please contact us for a prompt response.